Salesforce Developer

🛫 WHO ARE WE ? 🛫

FCM Travel is one of the largest and fastest-growing global business travel management companies with a worldwide reach in almost 100 countries. FCM in Barcelona represents a tribe of more than 110 teammates, united by a single mission: developing and ensuring the best services and technology products to support business travelers in their trips around the globe.

🚀 THE JOB

We are seeking an experienced Salesforce Developer with a proven track record in delivering successful transformation projects. As a Salesforce Developer, you will play a crucial role in enhancing our Salesforce platform to meet business needs and drive exceptional experiences. This is a fantastic opportunity to be part of a dynamic global team within the world’s leading travel company and contribute to the growth and innovation of our business.

We have recently completed rebuilding our 15+ year legacy Salesforce instance. Our focus now is to continue to add value by enabling our business through technology while further globalizing our people and processes. The business processes we enable in our Salesforce are end to end as we cover Marketing, Sales, Implementations, Account Management, Operations, and Support. We have also recently deployed an Omni Channel solution that is critical to our business and their interactions with customers. This is leveraging Service Cloud and will continue to expand with the use of Service Cloud Voice, Einstein, GPT, and integrations with our other important platforms. This is truly an amazing opportunity to help take FCTG to the next level and change the way we do business with our customers while strengthening our position as a leader in travel tech.

🎯 YOUR MISSIONS

• Salesforce Design and Development Oversight: Work with Solution Architects and Development team to provide end-to-end oversight, guidance, and governance (framework, tools, approach, strategy, optimization, and security)
• Salesforce Development: utilize your expertise to design, develop, test, and implement Salesforce solutions to meet business requirements. You will collaborate with stakeholders, such as Business Analysts and Product Managers, to translate functional specifications into technical design documents.
• Transformation Projects: Participate actively in transformational projects aimed at improving processes and optimizing Salesforce capabilities. Your ability to identify areas of improvement and deliver solutions to address business challenges will be critical.
• Software Development Life Cycle (SDLC): demonstrate your understanding of the SDLC by following best practices throughout the development process. You will be responsible for code versioning, code reviews, and ensuring the quality and security of all Salesforce development.
• Manage DevOps: leverage your DevOps experience to integrate and manage Salesforce deployments within the broader technology ecosystem. You will work with the Development team to streamline deployment processes, automate workflows, and ensure continuous integration and delivery.
• System Integration: collaborate with other development teams to integrate Salesforce with external systems and applications, ensuring seamless data flow and system interoperability.
• Technical Support: provide L3 technical support to our L1/L2 support team for more complex issues.
• Documentation: maintain detailed documentation of technical specifications, configurations, and customizations to facilitate knowledge sharing and efficient project management.
• Stay Updated: keep up to date on the latest Salesforce releases, features, and industry best practice to proactively recommend improvements and innovative solutions.

👀 Our Ideal Candidate ?

EDUCATION

• Bachelor’s degree in related field is desirable
• Salesforce Certified Administrator
• Salesforce Certified Advanced Administrator
• Salesforce Certified Platform Developer I
• Salesforce Certified Platform Developer II

MINIMUM WORK EXPERIENCE

• Extensive Experience: minimum of 5 years of hands-on experience in Salesforce development, with focus on customizations and complex projects.
• Transformation Projects: demonstrated experience in working on transformational projects, leading technical initiatives, and driving positive change within Salesforce implementations.
• SDLC: in-depth knowing of the Software Development Life Cycle, including Agile methodology.
• DevOps: familiarity with DevOps principles, tools, best practices for continuous integration and delivery.
• Integration Experience: solid understanding of Salesforce integration patterns and technologies such as REST, SOAP, and middleware platforms.
• Travel Industry Experience: familiarity with the travel industry will be considered an asset.

SKILLS & CAPACITIES

• Technical Skills: proficient in Apex, Visualforce, Lightning Components, and Salesforce API’s. Experience with other programming languages is a plus.
• Problem-Solving Abilities: analytical mindset and strong problem-solving skills to identify and resolve issues.
• Collaboration and Communication: excellent collaboration and communication skills to work effectively with cross-functional teams,
• business stakeholders, and end users through product owners. Ability to translate business requirements into technical solutions and provide level 3 support

🎁 WHY FCM SPAIN ?

As well as being a fun company to work : 

• We offer you an interesting package: Participation in the private mutual insurance company + Attractive remuneration
• 30 days off/year + reduced time during summer + Barcelona bank holidays
• Discounts to access your favorite gym (Andjoy app!)
• Free language platform
• Employee Retention share scheme
• Several activities organized by the ambassadors!
• Free coffee, drinks, snacks and fruits at the office!

• A modern and human management focused on personal development, to support you in the evolution of your career

We truly think personality is important so bring it on!